Mission Statement

At Mamaroneck Veterinary Hospital & the Pet Resort, we are proud to be the one-stop center for your pet’s health, boarding, grooming and day care needs; and a trusted resource for health issues affecting the furry family members you love and care for.

Our committed mission is based in the core values of quality, compassion, integrity, attentiveness, education, and a fundamental love for animals. 

Quality – We aspire to provide our patients with the highest quality care to prevent illness when possible, to prolong their health and well-being, and to treat the ailments that arise over their lifetimes.  We strive to offer friendly, prompt, considerate service to our clients, and to fully explain and discuss our plans and thought processes for your pet’s care.  We aim to educate and partner with our clients in the service of their companion’s health and comfort.

Compassion – A genuine consideration of the feelings, concerns, and needs of both our clients and patients is infused into every interaction, recommendation, and medical plan of our doctors and staff.   This carries over to our personell management philosophy as well, to help create a cooperative, friendly, family-like work environment for us all.

Integrity – Through honesty, communication, and the everyday demonstration of our commitment by our actions, our team is dedicated to building trust and respect in all of our client relationships.

Attentiveness – From the reception desk to the boarding kennel to the doctor’s follow-up on each case, our aim is to acknowledge and recognize your needs and the needs of the beloved pets you entrust to our care.  We strive to answer your questions clearly and completely, to provide timely and complete service, and to maintain a positive and friendly attitude.  We are dedicated to creating a lasting bond with you and your companions, and to meet your individual needs through understanding, communication, and cooperation.

Education – We believe that knowledge and understanding are the building blocks for good and trusted decisions.  When it comes to the health and quality of life of our pets, it is vital to have respected and knowledgable resources to help guide our plans, choices, and expectations.  At Mamaroneck Veterinary Hospital, we make an unsurpassed effort to inform and explain our findings, diagnoses, and treatment plans, in order to empower you — our clients — to work with us in caring for your animal companions together as a team.

A Fundamental Love for Animals – Just about everyone says, “We care for your pets as if they were our own.”  At Mamaroneck Veterinary Hospital & the Pet Resort, we take that mantra a step further.  We bring our own pets to work — sometimes to visit, sometimes for care — and we conciously note each detail of the attention those animals get from us.  The constant doating, repeated checking in, and the concern for every aspect of medical treatment and comfort provided to our personal pets is recognized and mandated for every individual animal in our care.  We police ourselves and our teammates with the knowledge and awareness of exactly the kind of care we give our own, and expect and demand that we provide that level of love to each pet entrusted to us by you.

Our mission at Mamaroneck Veterinary Hospital & the Pet Resort is to provide our patients, guests, clients, and the community with the best in veterinary medical treatment, progressive and unique care options, unsurpassed service, and personalized patient care. We strive to promote the human-animal bond by improving and comfortably prolonging the lives of the animals we care for, while serving and educating our clients to make each visit enjoyable, educational, and beneficial to both you and your pets.

We are profoundly committed to the work we do, providing a full spectrum of medical and surgical services, as well as empowering our clients to make the best and most appropriate decisions about their pet’s health and lifestyle.

We look forward to a long relationship with you and your pets as their home away from home, and your other family doctor!